Dell R430, R530, R630, R730, R830, R930, M630, M830, FC430, FC630, FC830, T630 PowerEdge Servers may reboot after experiencing "Correctable memory errors"

How to install OpenManage Server Administrator (OMSA) on VMware to collect logs

Steps

1. Download Dell OpenManage Server Administrator vSphere Installation Bundle (VIB)

Download Dell OpenManage Server Administrator vSphere Installation Bundle (VIB) according to your ESXi version:
 

VIB for ESXi Version	OMSA Version
VMware ESXi 6.5	OMSA 8.5
VMware ESXi 6.0	OMSA 8.5
VMware ESXi 5.5	OMSA 8.4
VMware ESXi 5.1	OMSA 8.4
VMware ESXi 5.0	OMSA 7.4

---

2. Upload VIB to Datastore

1. Select the host and then click on the Configuration tab
   
    
2. In the Hardware panel, select Storage
   
    
3. Right click on datastore
   
    
4. Select "Browse Datastore" as shown in the image (Fig.1) below:
   
   
   Fig.1: Select VIB-file
   
   
    
5. On Datastore Browser, click Upload icon and then Upload File.
   
   
   Fig.2: Upload File
   
   
    
6. Browse to the VIB file and then click Open. After the conclusion, close the "Datastore Browser" window.
   
    

Back to the top

---

3. Enable SSH

1. Select the host and then click on Configuration tab
   
    
2. In Software panel, select Security Profile
   
    
3. On Services, click in Properties, which is located at right on top, as shows the image below:
   
   
   Fig.3: Find Properties 
   
   
    
4. On the Services properties, select SSH and then click in Options...
   
   
   Fig.4: Locate SSH service
   
   
    
5. On the window SSH Options, click Start and after OK.
   
   
   Fig.5: Start SSH service

 

Note: At step 7, you will need to enable the SSH once again.

Back to the top

---

4. VIB Installation

1. Access the host with root user with Putty (or any SSH client tool)
   
    
2. Install the VIB with the command line below:

Please check the correct path according to your installation package

esxcli software vib install -d /vmfs/volumes/OM-SrvAdmin-Dell-Web-8.5.0-2372.VIB-ESX65i_A00.zip
 

If the installation succeeds, the below screen will be displayed:


Fig.6: Installation result

 

Note: The host needs to be rebooted.

Back to the top

---

5. Rebooting the Host

1. At the Host name or IP Address click the right button and select Reboot
   
   
   Fig.7: Reboot system
   
    

Back to the top

---

6. OMSA 8.5 Download and Installation for Windows (Optional)

The links below provide the OpenManage version for the host.
Select the link according to the system's architecture.

System Architecture
x32 bits (OMSA 8.5)	x64 bits (OMSA 8.5)

 

1. After the installation, open the OpenManage Server Administrator shortcut on the desktop
   
   
   
   Fig.8: OMSA icon on Desktop
   
    
2. Provide the IP address of the ESXi host, user (root) and password. Make sure the option "Ignore certificate warnings" was checked.
   
   Fig.9: Enter IP address and credentials
   
    

Back to the top

---

7. Collect logs with SupportAssist Enterprise

Once the VIB has been installed on the VMware server, the log collection can be started from the SupportAssist Enterprise console.
The console needs to be installed on a different server. A virtual machine can be used for this.